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Automotive software development for real-time parts quoting

OnPart Commerce Engine

OnPart is a strong example of how Letter B Global Technologies helps turn a complex business idea into a scalable technology platform. Through custom automotive software development, Letter B built an automated parts quoting system that changed manual supplier calls into fast, API-based, machine-to-machine commerce.

Read Case StudyView Metrics Summary
Key Platform Scale
2M+
parts quoted per day through the platform

The Opportunity:Repair shops needed faster parts quotes, suppliers needed a better way to respond without constant phone calls, and the market needed a reliable platform that could process requests and return pricing in real time.

2M+
Parts quoted daily
Real-Time
Instant turnaround
24/7
Always-on support
API-Driven
Supplier integrations
Scalable
Concept to production
Story Arc

Building the automotive software behind machine-to-machine commerce.

Letter B served as the technical backbone of OnPart from the earliest stage, taking ownership of architecture planning, custom API development, database engineering, infrastructure scaling, and continuous support as the product matured into a high-volume quoting platform.

“This was not traditional ecommerce. It was unattended, machine-to-machine commerce built to keep the automotive repair ecosystem moving.”

Commerce Flow
01

Receive

Repair shop systems send parts quote requests directly into the platform.

02

Process

Rules engines, supplier logic, and API integrations evaluate pricing, availability, and response conditions.

03

Respond

Quotes are returned in real time, reducing the need for phone-based supplier outreach.

04

Scale

The system processes millions of parts across a nationwide network while supporting always-on operations.

Overview

When parts quoting outgrew manual work

Before OnPart, repair shops often had to call multiple suppliers to collect pricing for dozens of parts on a single job. This slowed down repair decisions, created inconsistent quoting, and added pressure on both shops and suppliers. As shop management systems became more advanced, the next step was clear: automate the quoting process.

01Slow quote turnaround: Parts pricing took hours or days to assemble through manual calls and follow-ups.
02Disconnected systems: Repair platforms, suppliers, and vendor tools needed to exchange data without human loops.
03High-volume needs: The platform had to support rapid nationwide scaling without performance bottlenecks.
04Always-on reliability: System outages directly affected quotes in the field; reliable infrastructure support was critical.
05Changing integrations: Ecosystem included complex supplier APIs, custom shop management systems, and public endpoints.
Letter B's Role

Technical ownership from concept to scale

Letter B was engaged before OnPart had a finished product, established codebase, or final platform structure. Starting from a whiteboard concept, the team helped shape the technical foundation and then built the system into a production-ready platform.

Step 1

Design the core architecture

Create the foundation for an automotive parts software platform capable of unattended quote processing with speed and reliability.

Step 2

Build integrations & logic

Engineer API-based workflows, database structures, and rules engines to support accurate quote handling and pricing workflows.

Step 3

Scale and support operations

Continue supporting infrastructure, database scaling, and production reliability as the platform grew to more than 2 million parts quoted per day.

Solution

A custom automotive software platform built for real-time quoting.

Letter B engineered OnPart as a scalable automotive software development project focused on automation, integration, and reliability. The platform helped repair shops and suppliers move away from manual quote workflows by creating a system that could process requests and return pricing information in real time.

Capability 01

Real-Time Quote Response

Repair shop software could send quote requests directly into the platform and receive pricing information quickly inside the repair workflow.

Capability 02

API-Driven Integrations

The platform connected with multiple shop management systems, supplier platforms, and vendor-specific tools through flexible API integration services.

Capability 03

Automated Rules Engines

Rules-based processing handled business logic, pricing conditions, supplier rules, and availability requirements without manual review.

Capability 04

High-Volume Processing

The system scaled from thousands of records to more than 2 million parts quoted per day with strong database engineering and infrastructure planning.

Capability 05

Always-On Operations

Continuous monitoring, infrastructure management, and 24/7 support helped maintain uptime for active repair workflows.

Capability 06

Integration Adaptability

OnPart stayed adaptable across APU-style systems, CCC-related workflows, vendor-specific APIs, and public or semi-public endpoints.

Capability 07

Workflow Automation

The platform replaced slow manual quoting steps with automated workflows between shop systems and supplier systems.

Platform

B2B Commerce Engine

This was not a basic catalog. It was a custom software platform built to support automated B2B request and response activity at scale.

Results

From startup idea to national-scale platform

OnPart evolved from an early API processing concept into a large-scale automotive software platform supporting real-time parts quoting across a nationwide network. The result was not just a working application. It became a reliable quoting engine that helped support machine-to-machine commerce in the automotive repair market.

2M+Parts quoted daily
SecondsQuote Turnaround
NationwideQuoting Activity
Always-OnProduction Support
Impact

What changed across the workflow

AAutomated parts quoting at scale: Repair software could send quote requests automatically and receive structured responses without phone calls.
BFaster repair cycle support: Faster pricing information helped repair shops move through decisions sooner and reduce delays for customers.
CBetter supplier efficiency: Suppliers could respond to more quoting activity without handling every request manually.
DScalable integration backbone: OnPart became a flexible integration layer across multiple automotive systems and changing APIs.
EDigital commerce foundation: The platform created the technical foundation for B2B ecommerce development in the automotive parts ecosystem.
FLong-term reliability: Letter B stayed involved beyond the first build to support growth, infrastructure changes, and production needs.
Looking Forward

Still evolving for the next wave of automation.

OnPart continues to grow as automation, data intelligence, and advanced response logic become more important across the automotive repair ecosystem. The platform stands as a long-term example of how Letter B builds and supports mission-critical software for companies with complex workflows, disconnected systems, and high-volume operational needs.

Summary Details

A focused snapshot of the platform, delivery scope, and business outcome.

  • ClientOnPart
  • IndustryAutomotive parts and repair ecosystem
  • Project TypeAutomotive software development
  • Platform FocusReal-time parts quoting and workflow automation
  • Core CapabilitiesAPI integration, quote management, high-volume database engineering, 24/7 support
  • Letter B ScopeArchitecture, engineering, integrations, database design, infrastructure scaling, production support
  • Business OutcomeFaster, scalable, always-on quote response across a nationwide automotive market
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